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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 277016 Views
  • 2 replies
  • 2 kudos

Calls keep going silent mid call, randomly (S9+)

Hi there, Apologies in advance if I've got the wrong board. For about a month now, whenever I make or receive calls, the call will go dead silent for about 10 seconds before it unmutes. During this time the call stays connected and I always have full...

Fran_P by • Level 1: Joiner
  • 5703 Views
  • 9 replies
  • 0 kudos

Resolved! Email change

Anybody know how to change email over on account? Or do you need call up thank u

A93 by • Level 1: Joiner
  • 1225 Views
  • 4 replies
  • 0 kudos

Resolved! Were have the voice mail numbers gone

Hi i have recently upgraded my sim only contract but since doing so i can no longer see the numbers that was in voice mail anymore anyone know why or how toget that back on so you can actually see who has left a message?

Resolved! Voicemail stopped working

Hello,On Friday a voicemail message was left and my iPhone notified me 12 hours later. Now it doesn't work at all. People can't leave a message and it just cuts you off.I have phone o2 customer service and tried the ##002#. Which didn't solve it.Also...

kevans by • Level 1: Joiner
  • 12779 Views
  • 30 replies
  • 0 kudos

Resolved! Mobile data roaming

Recently purchased i-phone but not able to access mobile data roaming even though access and password are entered...??

Gazza777 by • Level 1: Joiner
  • 1700 Views
  • 2 replies
  • 0 kudos

Resolved! Sim only

So as the live chat is down for me.My contract is finishes on the 21st may 2018 but they want to keep charging me full rate for some reason. I want a sim only deal now someone please help

£`1.50 a month for a VAT invoice?

Apparently the only way to receive a bill without "This is not a VAT invoice" on it and instead, a VAT number, is to shift to paper billing at £1.50 a month. Is this correct. It is what Customer Services told me. If so, would someone from O2 like to ...

Duncana by • Level 1: Joiner
  • 4673 Views
  • 24 replies
  • 0 kudos

Resolved! Cut off

Hi i have been cut off but my 02 app shows me i have nothing to pay ?

Lou93 by • Level 1: Joiner
  • 3870 Views
  • 5 replies
  • 0 kudos
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