Solved: iPhone 11 sent in for repair, have not received

Bern999 · ‎28-07-2020

I have never know a most difficult company to get help.

my phone was sent for repair after freezing screen which is only 6 months old, said it would be here yesterday but have not received.

any help please.

MI5 · ‎28-07-2020

@Bern999

You'll need to chase up with O2, sorry.

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MI5 · ‎28-07-2020

@Bern999

You'll need to chase up with O2, sorry.

Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Bern999 · ‎28-07-2020

Thanks but it's impossible to get in touch with them.

MI5 · ‎28-07-2020

@Bern999

We have no access to accounts or personal info on here so the only way is to keep trying to call.

8.00am is the best time and say you want to upgrade or fraud to get put through.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Bern999 · ‎28-07-2020

Lol. Cheers.

MI5 · ‎28-07-2020

Good luck

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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