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Repairs Box not arrived

ChristieR97
Level 1: Joiner
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Registered:

Hi there,

 

I called a few weeks ago to book my IPhone in for repairs on the warranty, I was told you would send out a box for me to send the device in but I haven't received it yet and it has been about 3 weeks now. Can you please tell me when to expect this? 

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madasaf1sh
Level 78: King of Kings
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Registered:

@ChristieR97 

 

November 13th 2026

 

This is NOT customer services, and no one on her will be able to tell you, so you will need to contact o2 all the details are here Guide: How to find help & contact O2 

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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