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Level 1: Joiner
Posts: 2
Registered: ‎27-11-2016

iPad Pro not charging

Hi I have been trying to get help about my iPad Pro which has died on me it weren't charging so got a new charger which that didn't charger neither so now it's completely dead can't even get into it now so please can someone advice me what to do I tried to ring 02 but limited tried to ring Apple they need the serial number which I can't get because it's in the setting..any advice 

havva//

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O2 Support
Posts: 192
Registered: ‎27-03-2020

Re: iPad Pro not charging

If you have the box or the receipt then you should be able to get the number that Apple require.

https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...

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Level 1: Joiner
Posts: 2
Registered: ‎27-11-2016

Re: iPad Pro not charging

Unfortunately don't I have the box or the receipt but I probably could get it from 02 but there call centres are only for upgrades and billing..

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Posts: 80,570
Topics: 573
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Registered: ‎04-01-2009

Re: iPad Pro not charging