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florin1
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florin1
Posts: 4
Registered: ‎21-10-2019
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hy

on ‎21-10-2019 20:53

Hi. I have a problem
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jonsie
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Re: hy

on ‎21-10-2019 21:00

How can we help @florin1 ?

I am not lazy, I am on energy saving mode.

animated-thailand-flag-image-0007

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Cleoriff
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Re: hy

on ‎21-10-2019 21:07

Hi @florin1 

If you give us more info we may be able to help?

*The Game Is On*


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MI5
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Re: hy

on ‎21-10-2019 21:27

A problem shared is a problem halved @florin1 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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florin1
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florin1
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Re: hy

on ‎21-10-2019 21:28

ordered a phone but I do not like the color. I would like it to be black not silver .. order would appear soon. what can I do?
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florin1
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florin1
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Registered: ‎21-10-2019

Re: hy

[ Edited ]

on ‎21-10-2019 21:30 - last edited on ‎21-10-2019 22:03 by Moderator Mike_T

Order number: ms-xxxxxxxxxx

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MI5
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Re: hy

on ‎21-10-2019 21:35

@florin1 

You need to take delivery and then return it under the change of mind policy https://www.o2.co.uk/help/phones-sims-and-devices/our-change-of-mind-policy

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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florin1
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Re: hy

on ‎21-10-2019 21:40

Thanks
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MI5
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Re: hy

on ‎21-10-2019 21:42

No problem.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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