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florin1
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Hi. I have a problem
Message 1 of 9
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MI5
Level 94: Supreme
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@florin1 

You need to take delivery and then return it under the change of mind policy https://www.o2.co.uk/help/phones-sims-and-devices/our-change-of-mind-policy

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 7 of 9
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jonsie
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Cleoriff
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Hi @florin1 

If you give us more info we may be able to help?

Veritas Numquam Perit

Girl in a jacket
Message 3 of 9
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MI5
Level 94: Supreme
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A problem shared is a problem halved @florin1 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 9
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florin1
Level 1: Joiner
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ordered a phone but I do not like the color. I would like it to be black not silver .. order would appear soon. what can I do?
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florin1
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Order number: ms-xxxxxxxxxx

Message 6 of 9
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MI5
Level 94: Supreme
  • 143428 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@florin1 

You need to take delivery and then return it under the change of mind policy https://www.o2.co.uk/help/phones-sims-and-devices/our-change-of-mind-policy

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 7 of 9
1,395 Views

florin1
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Thanks
Message 8 of 9
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MI5
Level 94: Supreme
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No problem.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 9 of 9
1,387 Views