Solved: Re: hy

florin1 · ‎21-10-2019

Hi. I have a problem

MI5 · ‎21-10-2019

You need to take delivery and then return it under the change of mind policy https://www.o2.co.uk/help/phones-sims-and-devices/our-change-of-mind-policy

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

jonsie · ‎21-10-2019

How can we help @florin1 ?

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Cleoriff · ‎21-10-2019

Hi @florin1

If you give us more info we may be able to help?

Veritas Numquam Perit

MI5 · ‎21-10-2019

A problem shared is a problem halved @florin1

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

florin1 · ‎21-10-2019

ordered a phone but I do not like the color. I would like it to be black not silver .. order would appear soon. what can I do?

florin1 · ‎21-10-2019

Order number: ms-xxxxxxxxxx

MI5 · ‎21-10-2019

@florin1

You need to take delivery and then return it under the change of mind policy https://www.o2.co.uk/help/phones-sims-and-devices/our-change-of-mind-policy

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

florin1 · ‎21-10-2019

Thanks

MI5 · ‎21-10-2019

No problem.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

hy

Calls dropped soon as dialed

Access to billing / phone plan etc

Phone no longer tied to my account

O2 Travel (for O2 Travel Inclusive Zone) Bolt On

Error code 14