on 20-09-2013 10:18
I moved to France last week and would therefore like to cancel my contract as the renewal date is tomorrow. Can you help me and tell me how to proceed?
Thanks in advance.
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on 20-09-2013 10:24
iPad Pro 256gb refresh
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Henstridge Rural South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services
on 01-02-2014 00:27
Hello, I would to give you notice about cancelling my contract which ends on march 10th 2014 the signal at my address is very poor so will be looking to change provider thanks
on 01-02-2014 00:57
The number and contact details for O2 are in "Contact us" at the bottom of the page.
Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
01-02-2014 10:54 - edited 01-02-2014 11:08
Extensive guide on cancellation available at http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774
If you don't need a PAC code then the best way is to send a recorded delivery letter and send it to O2's correspondence address detailed on the thread linked above.
As your contract expires on March 10th you can give notice from a week today (February 8th). So try and time your letter to arrive then by sending it on Friday
EDITED as I had partially responded to the OP who was moving to France and not the person who bumped the thread