how to cancel my contract

[Anonymous]

Hi there,

I moved to France last week and would therefore like to cancel my contract as the renewal date is tomorrow. Can you help me and tell me how to proceed?

Thanks in advance.

Julie

[adamtemp64 · Accepted solution]

you need to call o2 use the number in contact us to call from abroad for free you have to give 30 days notice

[Anonymous]

Hello, I would to give you notice about cancelling my contract which ends on march 10th 2014 the signal at my address is very poor so will be looking to change provider thanks

rpg1966

[perksie]

The number and contact details for O2 are in "Contact us" at the bottom of the page.

[davethorp]

Extensive guide on cancellation available at http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774

If you don't need a PAC code then the best way is to send a recorded delivery letter and send it to O2's correspondence address detailed on the thread linked above.

As your contract expires on March 10th you can give notice from a week today (February 8th). So try and time your letter to arrive then by sending it on Friday

EDITED as I had partially responded to the OP who was moving to France and not the person who bumped the thread

[Anonymous]

RPG

Were customers here, you need to follow the links provided