Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Free O2 to O2 calls/texts

why is there not free O2 to O2 calls and texts as a standard for all O2 customers? it would be so benificial, and it would show the O2 appreciates its customers.

Resolved! message queued for sending

When I attach a photo to a text it won't send and the message on phone is "message queued for sending" and after some time message will say "could not send" - please can you help

Resolved! COMPLAINT VARIOUS E MAILS SENT TO DATE NO RESPONSE

I have sent various e mails regarding a complaint at one of the London 02 shops. To date I have not received an acknowledgement or a response. How do you expect staff at 02 to ensure they given the appropriate support if the complaints department do ...

Assistance dragged out until out of 28 day cooling off period - appreciate any advice

Hi, First time on this forum so I hope this in the right section.I have an HTC One on O2 contract and I'm having problems with it so would appreciate any advice on what my options are or maybe options to deal with it (beyond a call centre manager whi...

Resolved! No signal in Ryde area for a week

Hello, Was just wondering if anyone would happen to have any information about the lack of service in parts of Ryde on the IoW, it seems a mast has gone down but we were told it would be repaired by the 20th of this month but as of now it still hasn'...

Resolved! SIM only on Blackberry

Hi everyone, new to this so please excuse if I'm not one hundred per cent at it. My wife has a Blackberry which she uses mainly for text, facebook and messaging. The phone is now out of contract, and she 's talking about going sim only, to reduce the...

Resolved! Premium text

I notice on my curent bill that I have received premium text that I have no knowledge of, what are they and how do I block they?

Resolved! What Do I Do With A Spare Sim With Credit Left On It?

I have 2 phones and 2 numbers (both on PAYG).I'm considering getting rid of one of them, however the sim in that phone has quite a bit of credit left on it.Apart from making calls to China to use up the credit, is there anything else that can be done...

Resolved! Amalgamating 2 PAYG accounts

Hi I have two Pay as you go numbers on my account, can I amalgamate them onto 1 number only?

Resolved! Upgrades & Tariffs - lack of choice

My contract expires on 14/03/14 & I am now able to upgrade, but having looked at the upgrade shop here, it seems my choice, especially with regards to tariffs, is significantly limited Currently I have 200 minutes (which I struggle to use anyway) & u...

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