Changing my contract

[BloodHeresy]

Hello all

I am new here so not sure if I am in the right palce, so bear with me. 

I am a new VOLT customer and gained a sim when I signed up to virgin media as part of the package. I have realised that the included data is just not enough. Am I able to increase this by going into the app? Will this impact my virgin contract in any way? I am super new to the new O2 VIrgin togreather thing so just wnated to make sure that I dont mess it up. 

Thank you for any and all help. 

BH

[jonsie · Accepted solution]

You should be able to upgrade the account in the My O2 app

Otherwise call 202 and speak to customer service

Guide: How to find help & contact O2 

Your Virginmedia account will be unaffected

[Enlli]

Have you taken into account your double data allowance with Volt

[MI5]

@BloodHeresy 

See here https://www.o2.co.uk/refresh/flexible-tariffs

[BloodHeresy]

HI there Enill

I think so yes, I linked the two accounts togeather so it has upgraded the data package. Unfortunetly I am only getting a small ammount (10gb) so not a great ammount when I go hiking and getting map streaming ect. So was an oversight on my part. 

[BloodHeresy]

Hi Jonsie 

Thank you for getting back to me. I will have a look in the app

BH