cancel
Showing results for 
Search instead for 
Did you mean: 

how do I query a specific item on my monthly bill.

JMG
Level 1: Joiner
  • 3 Posts
  • 2 Topics
  • 0 Solutions
Registered:

Who do I contact?

Message 1 of 5
911 Views
4 REPLIES 4

MI5
Level 94: Supreme
  • 150490 Posts
  • 643 Topics
  • 28665 Solutions
Registered:

@JMG 

Customer services if you cannot see the detail in your MyO2 Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 5
908 Views

Bambino
Level 85: Esteemed
  • 24212 Posts
  • 1054 Topics
  • 3800 Solutions
Registered:

JMG
Level 1: Joiner
  • 3 Posts
  • 2 Topics
  • 0 Solutions
Registered:

ONot really.  I have been charged for a day's use of my phone roaming abroad.  I am not aware that I used it except to look at the text O2 sent me.  If I have been charged for that I htink it's a bit harsh.  But small amount so not worth spending much time on.  Just feel it's a bit unnescessary and iy=t has highlighted to me how diofficult it is to talk rto someone at O2 now.

Message 4 of 5
837 Views

MI5
Level 94: Supreme
  • 150490 Posts
  • 643 Topics
  • 28665 Solutions
Registered:

@JMG 

Texts are free to receive so you shouldn't have been charged for that.

These are difficult times for everyone so customer service will be very busy right now unfortunately.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 5
831 Views