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eSIM transferring from Vodafone to 02

Dan_123
Level 1: Joiner
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Hello, 

I signed up to 02 2 days ago on a sim only plan, from Vodafone. I clicked eSIM as the option id like but now my network has stopped and I can’t seem to work out how to activate it. It means I have no network or internet 

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Dan_123
Level 1: Joiner
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Everytime I try to log into my02, it says it will text me a code to get in. But with no network I haven’t received the message 

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madasaf1sh
Level 77: Grand Master
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@Dan_123 

 

You will need to ring customer services on 0344 809 0202 from another phone this morning, and they should be able to get you sorted out 


All the other contact info for o2 can be found here Guide: How to find help & contact O2 

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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