download/view bills
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 20-10-2023 17:14
Why is this service not working for current bills?
there has recently been a change to the billing (perhaps only where two accounts are linked?) and i am now no longer able to download or view my bills.
Please advise.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 20-10-2023 17:17
I believe that on the new system you need to tap on one of the roundels which then gives you the option to view bills if you scroll down.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
- 3 Posts
- 1 Topics
- 0 Solutions
on 20-10-2023 17:42
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 20-10-2023 17:42
Thanks, although this isn't the solution. I can find the bill summary for the period I want (the one before the current) and i am given the options to 'view' or 'download pdf' both options appears to either send the system to sleep or into a loop.
Older bills appear after a second or two but the bill I am trying look at has not materialised after 15 minutes, perhaps I am being impatient?
- 153134 Posts
- 652 Topics
- 29221 Solutions
on 20-10-2023 17:46
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 20-10-2023 17:46
Try again later @jxatkins as the system may be having "a moment"
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
- 3 Posts
- 1 Topics
- 0 Solutions
on 20-10-2023 18:05
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 20-10-2023 18:05
Once again thanks. That thought did go through my mind and I only posted after trying several times.
Indeed i have tried yet again and albeit a longer wait than I wanted (why do we always expect things instantly?) the download did appear 🙂 so all is well.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 20-10-2023 18:08
Good news @jxatkins 👍
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

