on 16-12-2014 22:14
I totally agree that o2 is showing contempt for its customers these days and that wait times are dreadful. Call Vodafone and it is generally just a couple of minutes (sadly their customer service is worse than o2's but only just these days) but then o2 score highest in the satisfaction surveys.
I don't get it
on 18-12-2014 23:26
on 18-12-2014 23:32
Thank for all the replies. I did get through but had to resort to 'cheating' an use another option lol. Man i spoke with was less than pleasant and couldn't wait to get rid of me! Never mind, i guess he is a busy guy x
Sorry to hear that @Anonymous Did he manage to sort out your query eventually?