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Anonymous
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cancelling e-billing and getting printed bills instead

I have ebilling. How do I cancel this and get printed bills by post?

Why can I not send this simple request directly by email without chasing around your website in circles. And not finding the answer there?

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Posts: 103,982
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Registered: ‎04-04-2012

Re: cancelling e-billing and getting printed bills instead

There is no email contact anymore, sorry.
You will have to call CS to ask about paper bills too
http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Registered: ‎13-08-2008

Re: cancelling e-billing and getting printed bills instead

Remember it is £1 for Standard bill and £1.50 for an itimised bill per month

as per this page http://www.o2.co.uk/help/account-and-billing/viewing-your-bill

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