Solved: cancelling e-billing and getting printed bills ins...

Anonymous · ‎22-11-2016

I have ebilling. How do I cancel this and get printed bills by post?

Why can I not send this simple request directly by email without chasing around your website in circles. And not finding the answer there?

MI5 · ‎22-11-2016

There is no email contact anymore, sorry.
You will have to call CS to ask about paper bills too
http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎22-11-2016

There is no email contact anymore, sorry.
You will have to call CS to ask about paper bills too
http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

adamtemp64 · ‎22-11-2016

Remember it is £1 for Standard bill and £1.50 for an itimised bill per month

as per this page http://www.o2.co.uk/help/account-and-billing/viewing-your-bill

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