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shazza1
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do I have to give notice to cancel my sim? I am not in a contract and on pay monthly

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MI5
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Hi @shazza1 yes, you need to call 202 and give 30 days notice. 

You’ll be free to leave after that. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
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Hi @shazza1 yes, you need to call 202 and give 30 days notice. 

You’ll be free to leave after that. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Cleoriff
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Hi @shazza1

Not sure I understand your question?. If you are on pay monthly then you are on a contract unless it's paid off and is now rolling on?. If so yes you have to give 30 days notice

https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774

Veritas Numquam Perit

Girl in a jacket
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MI5
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If you want to keep your number you’ll need your PAC too https://community.o2.co.uk/t5/How-to-Guides/How-to-get-your-PAC-2017-Update/ba-p/1052278
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Cleoriff
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Well... thats everything covered....whether they wanted it or not...LOL

Veritas Numquam Perit

Girl in a jacket
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MI5
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Never let it be said that we’re not helpful slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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pgn
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@Cleoriff wrote:

Well... that's everything covered....whether they wanted it or not...LOL


Certainly couldn't accuse us of having too many cooks, eh? tongue

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jonsie
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