cancellation

[shazza1]

do I have to give notice to cancel my sim? I am not in a contract and on pay monthly

[MI5 · Accepted solution]

Hi @shazza1 yes, you need to call 202 and give 30 days notice. 

You’ll be free to leave after that. 

[Cleoriff]

Hi @shazza1

Not sure I understand your question?. If you are on pay monthly then you are on a contract unless it's paid off and is now rolling on?. If so yes you have to give 30 days notice

https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774

[MI5]

If you want to keep your number you’ll need your PAC too https://community.o2.co.uk/t5/How-to-Guides/How-to-get-your-PAC-2017-Update/ba-p/1052278

[jonsie]

and maybe

https://community.o2.co.uk/t5/How-to-Guides/Unlocking-an-O2-phone-to-use-a-different-SIM-card/ba-p/1...

[Cleoriff]

Well... thats everything covered....whether they wanted it or not...

[MI5]

Never let it be said that we’re not helpful

[pgn]

---

@Cleoriff wrote:

Well... that's everything covered....whether they wanted it or not...

---

Certainly couldn't accuse us of having too many cooks, eh? 

[jonsie]

No chef....