Solved: buying Bolts - extra data

Anonymous · ‎18-01-2018

Hi,

My account has two phones with two different contracts on it. I tried to add 4GB on one mobile as it has run out of data but it has added it on the wrong phone.

Can I transfer this 4GB to my other phone on the other contract please as I've already paid £17.

Thanks

MI5 · ‎18-01-2018

@Anonymous the only chance you have is by calling customer services in the morning.

http://www.o2.co.uk/contactus

Try around 8 - 8.30am

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎18-01-2018

@Anonymous the only chance you have is by calling customer services in the morning.

http://www.o2.co.uk/contactus

Try around 8 - 8.30am

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Marjo · ‎19-01-2018

Hi @Anonymous Welcome to our community. Please do let us know how you get on with this and if you have any further questions we could help with?

Cheers @MI5

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