Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
How do I stop my O2 pay monthly contract?
Today one of my friends lost his phone (iphone 7 with insurance -> 10GBP/month) in park (public place). We tried to find in by using iphone app findmyphone with no result. Does he can to claim o2 insurance or it will be declined becouse it was "publi...
Hi, My o2 app is telling me the following information. "£0 left to pay on your existing contract Upgrade to o2 refresh today and we'll pay off the rest of your existing contract for you". This doesn't make any sense. If there is £0 to pay on a contra...
Been on O2 since Aug this year. I only use data. Don't hardly ever touch the mins or SMS. After a months 'upgrade' work on the O2 mast in the E11 area the data speeds are pretty Pi*s poor. I'm getting 1-3Mbs on a good test. Customer service although ...
I'm trying to swap my sim but nothing is working. I tried online it keeps saying in progress but it's been longer than 24 hours tried via texting it says there was an error. Why isn't it working? Hurry and sort it out O2 this is a disgraceful level o...
I am currently 14 months into aa 02 refresh contract with a 24 month device plan. If I pay off the remainder of my device plan am I able to cancel my O2 contract to move to another provider?Thanks
Hi, I have 2 numbers associated with my online account. With number 1, I can view my actual bill online, and download it, for sending to cashback site etc.With number 2, I can not view my actual bill online and it obviously wont let me download it ei...
I have an 02 account for my daughter under my name and now I have joined 02 as well. Can we have the one account with both numbers showing? Kind Regards Loops
hello im oversea right now and i dont know if i can onl top up once tile i get back to uk ?? any help
Hi 02 team I need a SIM replacement but cannot call the helpline can this be done online or via email? Thanks
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