Solved: Re: blocking unwanted premium texts

Christopher29 · ‎05-01-2017

My iphone has been receiving premium texts from 34130006, which appears to be a company

called Xplosion Media. I have called them on 03333137811 and an automated voice told me to enter

my mobile number, then press 1 to terminate the calls. This I have done, but it remains to be seen if

this will stop the unwanted texts.

Is it possible for you to put a block on my iphone receiving all further premium calls or texts?

Thank you.

Christopher

Cleoriff · ‎05-01-2017

Hi @Christopher29 This isnt customer services...however follow the info in this guide.

https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Have-you-fallen-for-or-been-conned-into-a-premi...

Veritas Numquam Perit

View solution in original post

Cleoriff · ‎05-01-2017

Hi @Christopher29 This isnt customer services...however follow the info in this guide.

https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Have-you-fallen-for-or-been-conned-into-a-premi...

Veritas Numquam Perit

MI5 · ‎05-01-2017

@Christopher29 if you wish to talk to CS please see contact details here http://www.o2.co.uk/contactus

This is a customer to customer forum and we cannot access your account.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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