blocking unwanted premium texts

[Christopher29]

My iphone has been receiving premium texts from 34130006, which appears to be a company

called Xplosion Media. I have called them on 03333137811 and an automated voice told me to enter

my mobile number, then press 1 to terminate the calls. This I have done, but it remains to be seen if

this will stop the unwanted texts.

Is it possible for you to put a block on my iphone receiving all further premium calls or texts?

Thank you.

Christopher

[Cleoriff · Accepted solution]

Hi @Christopher29 This isnt customer services...however follow the info in this guide.

https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Have-you-fallen-for-or-been-conned-into-a-premi...

[MI5]

@Christopher29 if you wish to talk to CS please see contact details here http://www.o2.co.uk/contactus

This is a customer to customer forum and we cannot access your account.