Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Outstanding bill payment

I have recently looked at my credit report and it seems I owe o2 £7 from when I had a contract out with them some years ago. This is news to me as I've never had any letters or contact from them asking for payment. I can't remember my old number or a...

Resolved! Bill query

I want to query my mobile bill - almost doubled in charges this month - why

Resolved! does payment come out right away or at the end of first month?

Thinking about getting a phone on contract and need to know if you pay a month in advance because I have nothing left till I get paid next week.

Resolved! Difference between monthly line rental charge and instalment towards cost of iphone

Hello, I am on a pay monthly scheme, with 2 months left before I can upgrade from my iphone 5. However, I can pay the balance of £34 and O2 will give me 25% off my line rental until December (renewal month), In order, for me to work out how much I wi...

Resolved! Leaving 02

My two year contract is about to finish and I will be leaving 02; will keep my Galaxy S5 phone as it does all I want and will use BT mobile as I have BT broadband at home. BT mobile will be £8 per month for 2GB data; little yse of minutes and texts. ...

Resolved! paying monthly with a USA address

How do I pay monthly using an American address if it will only accept UK postal codes? Thanks!

Resolved! Poor Support

Please note that I will bring the account up to date with payment on the 29/10. As you are aware following an online chat with your customer services, I have witheld paynent due to several premium text message charges that I do not agree with as this...

Resolved! Bill

Cannot find my full bill and previous bills

Resolved! Charges

I contacted O2 by chat and asked for a number to be blocked - I was advised to text STOP and I quote the advisor 'I promise you won't incur further charges'. I know this is petty but I want to prove a point - my smart phone told me I would get charge...

Resolved! unlocking 02 iphone

Hi, I am unlocking an 02 iphone so I can use my EE simcard, you have sent me a new sim card, I have put £15 credit on and called 02 numbers like you said. Now what do I do? There never seems to be any agents online for me to talk to.

O2

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