Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Changing Bank Detail and Name

Hi O2 Commuity. I want to change my bank details and name for my phone contract. My phone is currently under my boyfriend's name and bank account, as he offered to put it under his name because I was under 18 and wasn't allowd to buy a phone contact....

Resolved! setting up direct debit

how can i set up a direct debit on line

Resolved! Can you activate my sim

Hello I have recently lost my phone and have got a temporary one. Can you activate my sim? Thanks

Resolved! Did not ring number on my bill! 09030280096

Hi I have just been on to a Guru about a series of calls to a 090 I did not make. I have been charged for these calls bringing my monthly bill higher than expected. O2 maintain that I made these calls but I can see on my phone's call log (not on the ...

Resolved! iPhone Warranty Repair - o2 refresh

Currently with o2 refresh, iPhone SE has developed a fault, would I be right in saying best go to an Apple Store for warranty repair? o2 faulty goods process looks long winded!

Resolved! Have I been accepted

So I order a new monthly phone yesterday , I have to tick a load of agrements at the end of order...then I received lots of emails like terms and conditions and legal documents etc then last one was a email confirmation containing a order number and ...

Resolved! Outstanding bill payment

I have recently looked at my credit report and it seems I owe o2 £7 from when I had a contract out with them some years ago. This is news to me as I've never had any letters or contact from them asking for payment. I can't remember my old number or a...

Resolved! Bill query

I want to query my mobile bill - almost doubled in charges this month - why

Resolved! does payment come out right away or at the end of first month?

Thinking about getting a phone on contract and need to know if you pay a month in advance because I have nothing left till I get paid next week.

Resolved! Difference between monthly line rental charge and instalment towards cost of iphone

Hello, I am on a pay monthly scheme, with 2 months left before I can upgrade from my iphone 5. However, I can pay the balance of £34 and O2 will give me 25% off my line rental until December (renewal month), In order, for me to work out how much I wi...

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