Solved: how to swap a sim number to a new sim

Anonymous · ‎05-11-2016

please can you help my phone has been stolen. i need to replace the sim card ...

so new sim card with my number on it .. this is my number i need the new sim card to work on this number...

MI5 · ‎05-11-2016

You need to call cs to report the theft and they will block old sim and send you a new one.
http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎05-11-2016

You need to call cs to report the theft and they will block old sim and send you a new one.
http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

adamtemp64 · ‎05-11-2016

Only o2 customer services can help you to activate the replacment sim http://www.o2.co.uk/contactus

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Cleoriff · ‎05-11-2016

If @Anonymous needs further help I will just add this link....

http://www.o2.co.uk/help/phones-sims-and-devices/lost-or-stolen-device

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how to swap a sim number to a new sim

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