Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Downgrading

How do I go about downgrading my tariffs? I pay £45pm for 5GB of data and unlimited texts and calls on an iPhone 6s Plus but I just don't need all that and could do with saving a bit of cash since my contract still has another year on it.

Resolved! Cancelling contract

Hey My dad currently pays my 02 refresh contract. the device plan is £10 per month and airtime is £20 per month. I have 12 months out of 24 left on my contract. If i wanted to cancel my contract is it true i would just pay the device plan e.g. 12 x 1...

Resolved! Contact

I'm overseas and have been trying to contact you for days but there is a 30min wait time. My mobile data is not working due to my new phone I ordered and have not yet collected. I wont be able to collect for at least 2 weeks more. Please can you reac...

Resolved! Pay Monthly Contract Phone

I bought an iphone in August, and due to just turning 18 I didn't have a credit rating so I paid £246.99 outright (which they keep and refund 3 months later after you've been keeping up payments)I have just received my phone bill which says -£194.83,...

Resolved! transferring my number

i would like to transfer my old giff gaff number to my new o2 pay monthly number, how do i do that??

Resolved! My phone is still adult blocked, even after age verification?

I have gone through the necessaries to unblock 18+ on my phone, but I still get redirected to the av shield?

Resolved! Changing account holder

Hi, I'd like to transfer this number for new user, and keep current number, how can this be done all including paying bills ?Thanks

Resolved! Someone to speak to within O2

Does anyone know what number to contact O2 customer care or tech support tonight? or it has to wai

Resolved! Change payment method

Hi I would like to change payment method,!/ Account no please!

Resolved! free samsung tablet with s6 edge

Hi can anyone give me a working web address to claim the above? the 02.uk\offers one does not exist ? Many thanks

O2

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