Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 330375 Views
  • 2 replies
  • 2 kudos

Resolved! My bill

Why has my bill risen this month

Brian18 by Level 1: Joiner
  • 605 Views
  • 2 replies
  • 0 kudos

Resolved! Porting from Virgin

Switched from virgin today, number ported. Cannot receive calls or texts from virgin mobiles. Does this mean virgin have work to do?

Peterb-69 by Level 1: Joiner
  • 452 Views
  • 1 replies
  • 0 kudos

Resolved! Price Increase - new customer

Well I am disgusted!Yes I and the rest of the world know about the extortionate increases most providers are applying this month, however ...I recently joined O2, on the 1st March 2023.For broadband and TV I have been with Virgin Media for many years...

RazziB16 by Level 1: Joiner
  • 1028 Views
  • 2 replies
  • 0 kudos

Resolved! Cheaper on Uswitch - Sim Only

A 50GB package on Uswitch for £12 but I can`t seem to find on here.I need to pay my upgrade off but would be easier to go through you as I can keep my number.

Resolved! Reinstate services

I’m currently in a situation where I can’t pay my bill until a weeks time, I was never informed of the high premium, I can’t call to speak to o2 due to this meaning I can’t reach out to o2. I need my phone for any emergencies. What can I do to reinst...

Ellie17 by Level 1: Joiner
  • 703 Views
  • 1 replies
  • 0 kudos

Resolved! Hi just like to confirm that i currently have 3 contracts with you ?

Hi ive recently took a new contract out with you got the phone from affordable mobiles and set up yesterday it appears that ive been able to continue with my previous number which is wanted however i want to end my old contract has this automatically...

Mb-69 by Level 1: Joiner
  • 438 Views
  • 1 replies
  • 0 kudos

Resolved! Bill

Hi. I cancelled my contract last month with O2 but have still had a payment taken from my account this month

Mick11 by Level 1: Joiner
  • 447 Views
  • 1 replies
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Resolved! Smartwatch

I am trying to purchase smartwatch and when I get to order it asks if want new number. Will the smartwatch automatically connect with phone if it has a different number?

WMcC by Level 1: Joiner
  • 713 Views
  • 1 replies
  • 0 kudos

Resolved! Owe money

Hi i had an account a while back and i think i might owe £8.92 i cannot sign in anymore! If i do owe how can i pay with lengthy time waiting on a phone call please?

Col3 by Level 1: Joiner
  • 581 Views
  • 1 replies
  • 0 kudos