Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Upgrading to Sim Only

Hi all. I am looking to upgrade my current device and sim plan to just a sim only plan and get a new phone elsewhere. If I do this, will my current sim and phone work until my new sim arrives in the post to start transfer or will my current sim shut ...

Resolved! activating apple watch

To whom it may concern. I was bought an apple watch with cellular for Xmas. Since that day 25th December 2022 I have been waiting for O2 to set up the watch on my tariff.: “we are setting up your apple watch on the O2 network and we’ll text you when ...

Resolved! change payment date

hi can i change my payment date please to the 28th of each month

Resolved! bogus premium numbers

i have been billed for a bogus prenmium number,how do i get to cancel these charges

Resolved! Avoid RPI increase?

Hello,I'm on a USwitch Sim Only deal, whenever my contract is up, I usually just "upgrade" using the latest USwitch deal for the same price for more data, not sure why they let you do this, or if they still do, but not complaining, the deals are much...

Resolved! 2 phones

hi i’m currently paying for 2 phones with different numbers. i can’t work out how to end my old phone contract.

Resolved! Delivery

Hello, I have ordered an Xbox series X on the 19/02/2023. It said it was supposed to be delivered within 2 to 3 business days. However, I have not received any updates since. Thank you,

Resolved! PDF download error after clearing cookies etc in Chrome

PDF.js v2.3.164 (build: 12ff2527)Message: Invalid PDF structure I located the previous complaint that bills wont open in Chrome Version 110.0.5481.41 (Official Build) beta (64-bit) I disabled Ad-blocker, cleared cookies, logged in enabling all cookie...

Resolved! Cancel contract

I want to cancel my contract and gj with another provider

Resolved! Return phone

hi I ordered a phone but realised I didn’t want it so phoned back, was told it was to late to stop order, so was told to refuse it when it arrives,,so I did that but found out o2 was still taking money out for phone I have returned,so phone and was t...

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