Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Porting number taking too long

Bought a pay monthly SIM on 28th Feb. SIM has arrived & in my phone. I gave my mobile number & PAC code at the point of buying when the purchase form asked "do you want to keep your old number?" Number still not changed. It's been 3 full working days...

Resolved! Text offer

Can you confirm if this is a genuine o2 offer pleaseHttp://v.o2.co.uk

leaving o2

I am currently paying a lot to be on a tariff that I do not need and would like to go sim only

Recycle old mobile

I need to recycle my old mobile as part of my upgrade but I have a returns label etc

Resolved! New rate from April 2023.

I have recently received a letter saying that my plan is increasing from £12 per month to £14.07. As I am currently paying £7 per month I don'nt understand what is going on, please help... James Whiting... xxxxxxxxxx.

Resolved! Ending contract

I want to end my contract

Resolved! i cancelled my fully paid up i pad and i cancelled the sim but i am still being charged air time ?

i canceled my air time on my i pad number [Removed] but am still get a charge of 14.02 why is this it was cancellled 2 months ago

Resolved! My new mobile plan from April

I have received a letter telling me that my monthly plan is to increase from £26 per month, to £29.48 per month. At the moment I am paying £23.56 per month, as per my monthly invoice and my bank statements. Can you please explain how this can be, and...

Resolved! Encryption on text messages......how to get rid of it?

I've inadvertently activated something for one contact on my phone and I don't know how to undo it. The only way I can describe it is that a little padlock symbol is displayed every time I send a message to them. Don't know how I activated it! Don't ...

Resolved! Sim

Do I use old or new sim to text swap?

O2

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