Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 232111 Views
  • 2 replies
  • 2 kudos

Resolved! early termination

i want to enquire what my early termination fee is please

earlyterm by Level 1: Joiner
  • 327 Views
  • 2 replies
  • 0 kudos

Resolved! SIM card cancelling

Hi I would like to cancel my SIM card line for my tablet which I honestly do not need, I am not sure why I am even paying for it. The number is [personal details removed]. Is there a chance I can get refunds for all the payments I have made because I...

Meg-Hill by Level 1: Joiner
  • 355 Views
  • 1 replies
  • 0 kudos

Resolved! Voicemail

Hi so my voicemail recently stopped working. When someone phones me it just rings and rings and doesn’t go to voicemail ?? Can anybody help me

Stacey18 by Level 1: Joiner
  • 517 Views
  • 3 replies
  • 0 kudos

Resolved! Bill

I have been with o2 for forever and now I can’t view my phone bill on the o2 app. Literally only shows that I have a watch as my only device plan. Tried deleting app but no joy.

lac18 by Level 1: Joiner
  • 533 Views
  • 3 replies
  • 0 kudos

Resolved! end contract

Hi My niece Chelsea Eager has a monthly contract, Phone number [personal details removed], account number [personal details removed]. Im not sure if its in my name Tracey Murray or in her name as she uses my bank account for payments. I would like to...

Resolved! cant sign in

sign in doesn't recognise my mobile number

Mayor-08 by Level 1: Joiner
  • 460 Views
  • 1 replies
  • 0 kudos

Resolved! phone cut off

hi I wonder if anyone else has this problem? o2 have decide to stop allowing me to make calls and texts or use my data saying I need to make a payment , but my outstanding balance is 0? and I am up to date with my bill. I have been trying to get in t...

Lukem94 by Level 1: Joiner
  • 924 Views
  • 2 replies
  • 0 kudos

Trying to pay off two device plans

i really am at my wits end with these shower of @@@@@@@@ been on the phone for over 3 hours now to various parts of the 02 empire from bolton to india and back to the uk i have two contracts that i got a settlement figure from them which agreed with ...

Resolved! bill

I was moved from virginmedia to o2 and have been billed for both why?

beddy by Level 1: Joiner
  • 245 Views
  • 1 replies
  • 0 kudos

Port not completing

Moved from 3 to O2 last Wednesday 31 May. Wanted to keep number so had supplied PAC.Thursday 1st June my number was showing on my account. Checked later I could call and receive from O2 numbers. Could text out but could not receive any even from O2. ...