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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
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  • 2 replies
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Increase in monthly’s

I complained today my current monthly deal is £63 monthly and was informed from account it goes up to £74 a month I complained they said they would discount it down until end of my contract in December back to £63 just checked my account it’s still £...

Resolved! order

Hello, I would like to know what is wrong with my order. Order Number: [personal details removed]

Resolved! Direct debit

I pay for my dads phone contract and I want to set up a direct debit 

Megan95 by • Level 1: Joiner
  • 318 Views
  • 1 replies
  • 0 kudos

Resolved! Repair on finance

Hello, my partner smashed his screen and now it's not turning on. It's a pay monthly phone so obviously can't replace the phone, and also can't afford to pay for a new screen currently. So does anybody know how you pay for repairs through O2? Is it p...

Abbey_ by • Level 1: Joiner
  • 448 Views
  • 1 replies
  • 0 kudos

Resolved! missing order

hi i did not recieve my new  device, but order status states complete

Resolved! a32 died with a year left on contract

I didn't have insurance (my mistake I now realise) but I still have a year to pay on a phone that's not fit for purpose? Does anyone know any recourse I might have to not pay this contract? I don't want to upgrade, am leaving O2 to get a better deal.

Resolved! Termination Charges

Hi l am writing to enquire as to why l have been charged for Termination of my contract. sky have included my mobile with the package l have with them. l was given TEL 912413 and to contact o2 Customer Service. not aware that just having a sim only, ...

Resolved! Direct debit

How do I change the above to my new bank details ?

Resolved! Upgrade/PAC

Hi, I'm looking to upgrade my phone. I've got a small contract with O2 already, but I've also got a PAYG SIM with Tesco.I wanted to transfer the PAYG number to the new O2 contract. Is that possible to do once I've upgraded or will my current O2 numbe...

Resolved! O2 switch up hard search

If I actually use O2 switch up that's in my contract and swap my current phone for a new one, will that involve another new hard search on my credit file?

Josh2695 by • Level 1: Joiner
  • 622 Views
  • 1 replies
  • 0 kudos
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