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O2 log in

Chloe__123
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hello,

It won't let me sign into the app, I've changed the password about 3//4 times and it's still not working and I dont know why

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MI5
Level 94: Supreme
  • 149344 Posts
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Registered:

@Chloe__123 

Try logging in online https://mymobile.o2.co.uk/

If you can, delete and reinstall the app and try again.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Chloe__123
Level 1: Joiner
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  • 1 Topics
  • 0 Solutions
Registered:

I've tried doing that before and it still doesn't work

Message 3 of 5
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jonsie
Level 94: Supreme
  • 93978 Posts
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Registered:

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202  or 0344 809 0202

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Breanna
Former Staff
  • 1808 Posts
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Registered:

Were you able to get in touch with O2 to get this sorted @Chloe__123?

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