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Chloe__123 · ‎30-08-2023

Hello,

It won't let me sign into the app, I've changed the password about 3//4 times and it's still not working and I dont know why

MI5 · ‎30-08-2023

@Chloe__123

Try logging in online https://mymobile.o2.co.uk/

If you can, delete and reinstall the app and try again.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Chloe__123 · ‎30-08-2023

I've tried doing that before and it still doesn't work

jonsie · ‎30-08-2023

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202 or 0344 809 0202

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Breanna · ‎31-08-2023

Were you able to get in touch with O2 to get this sorted @Chloe__123?

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O2 log in

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