Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 453657 Views
  • 2 replies
  • 2 kudos

Resolved! How do I find if i am out of contract, I want to cancel if i am

How do I see on 'myo2' if i am still in contract or not? I want to leave 02 if possible as they cant seem to get my billing correct (DD is set uo but they dont take even though there is money in the account) and also as its for an ipad which is only ...

monthly billing

Why, when my monthly plan is £15 and pence is my bill £31 and pence, also if I started my 24 month plan in December 2021 do I have to wait until November 2025 to upgrade for free?

New sim not working

New sim not working [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Bob18 by Level 1: Joiner
  • 750 Views
  • 3 replies
  • 0 kudos

No Internet and missing balance

I’m in a rolling plan and the payment just happened in 10th December 2023. However, in My O2, it shows no plan and no balance for my internet and messages, instead, it only shows pay as you go. Besides that, my balance reduced, which should not be li...

Xin by Level 1: Joiner
  • 558 Views
  • 1 replies
  • 0 kudos

Resolved! Previous bill

I would like to download my previous bill breakdown but it won’t allow me it just gives me a summary how can I do this?

Jojode by Level 1: Joiner
  • 560 Views
  • 1 replies
  • 0 kudos

Resolved! SO airtime plan

How do I cancel a SO airtime plan?

DS4 by Level 1: Joiner
  • 502 Views
  • 1 replies
  • 0 kudos

Resolved! Worried about my bill

Hi So a confusing one...I basically owe 200ish pouns to o2 and I got a new phone contract too from o2. I phoned up as I couldn't pay 200 all at once due to finances... so they basically said as well as my current bill I can pay 20 pound a month to ge...

Wonderman by Level 1: Joiner
  • 903 Views
  • 1 replies
  • 0 kudos

2 mobile accounts, only 1 showing on my 02 account why?

I have recently taken out 2 mobile contracts, 1 for me and 1 for my daughter. I can only see my daughters mobile details,bills,usage etc. Where is my mobile details? How do I view my usage, bills etc? I spoke to 02 and the advisor said she will raise...

BizzyMum by Level 1: Joiner
  • 2231 Views
  • 2 replies
  • 0 kudos