Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 232334 Views
  • 2 replies
  • 2 kudos

No signal due to network fault

I have had no signal in my home for two weeks at this time. O2 keep saying they will provide an update in a week. Today an update was due and the only thing that has changed is the date of when the update will be provided. I've been with o2 since it ...

Dmar87 by Level 1: Joiner
  • 471 Views
  • 2 replies
  • 0 kudos

Account not recognised

I have recently transferred from virgin to O2.Today I have received an email inviting me to view my first bill.When I try to sign in to my account I am told that I have no product or services registered

bowlover by Level 1: Joiner
  • 306 Views
  • 1 replies
  • 0 kudos

Resolved! You are using my email address incorrectly

My email in my o2 account is correct, i.e. trevlp**Personal info**I get text notifications from you that you are sending emails to this address but, unfortunately, you are putting a full stop on the end this address, consequently I am not receiving s...

Trevlp by Level 1: Joiner
  • 300 Views
  • 1 replies
  • 0 kudos

Free Samsung galaxy buds2 SMS text issue?

I ordered a phone with the offer of some free Samsung galaxy ear buds. I understand the T&Cs and know I will get a text with a voucher code after 30 days of purchase.However my 30 days are now up but I am yet to receive the text. Have anyone else exp...

TC90 by Level 1: Joiner
  • 3826 Views
  • 17 replies
  • 0 kudos

Resolved! Bill

HiI have a rather large bill, wondering if I have any options to pay this monthly?

Emma59 by Level 1: Joiner
  • 313 Views
  • 1 replies
  • 0 kudos

Resolved! Issues with the app

The app keeps telling me that my account is not ready yet but I've had the account for 7 months

Kerr by Level 1: Joiner
  • 392 Views
  • 1 replies
  • 0 kudos

Resolved! Travel to France

Apologies, just trying to check if my phone is free in France to use? My phone is part of a Volt package with unlimited calls/texts and 60GB of data. As free add ons I have o2 travel inclusive zone and Europe Zone.. Can I make calls within France and...

Resolved! still no service after 3 days

ive had no service for 3 days and waiting for a very important phone call you may have just [Removed] my carrer up by not allowing me any service to recieve phone calls

rickyfoxy by Level 1: Joiner
  • 651 Views
  • 5 replies
  • 0 kudos

Resolved! TOTUM code

When I add my TOTUM promo code it adds it in then when I go to basket it says promo expired.

Kzoo by Level 1: Joiner
  • 430 Views
  • 2 replies
  • 0 kudos