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Jibbles · ‎14-08-2023

I recently upgraded my phone. My final billing period for my old device and tariff is due any day but my new device is out of stock. Will I just keep paying the old tariff until my new device arrives or will I start paying for the new one even though i haven’t and don’t know when I’ll receive it?

MI5 · ‎14-08-2023

@Jibbles

You will pay the old prices until you receive your new device.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎14-08-2023

@Jibbles

You will pay the old prices until you receive your new device.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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