Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

No reception on my i phone 14 since upgrading

I have no reception on my i phone 14 at home since upgrading.

refund

how do I process a refund

Bill

Hi I am trying to understand if my discount for working for lancashire county council has been applied? My bills seem very high and varied.

Resolved! imei number

i require imei number please

final bill

How do i access my final bill when o2 say i have no products available.

Tarriff

I believe my phone is now out of contract. Why are you still charging me full tarriff. Surely yo should have reduced my charge to sim only.

Move to pay and go from pay monthly

I wanted to swap from contract to pay and go. On the chat informed me that my old sim card wil be working till new sim card arrived. It should happen 23rd Nov. O2 sent me new sim card 26th Nov and 27th my old sim stopped working without new sim card ...

O2 not cancelling contract

I moved abroad earlier this year and contacted O2 to cancel my contract in September. They cancelled it and sent me my final bill. A month later they reinstated my contract, took money from my account and have now sent me yet another bill because I c...

Why is my bill so high

Hello. My standard bill is £33 a month. I don't understand this. I should be getting my phone free with the Virgin big bundle. And before I switched to the big bundle I paid around 8£8 or£9 per month. What is happening.

Resolved! Payments

Hi im due to pay my bill today but am having finacial difficulties atm Ive spoke to someone before but got cut off Is there any way of helping me through this period N basnett x

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