on 14-01-2024 06:51
I was sent a message saying I owe money but when I go to pay it says I don’t owe anything what do I do
14-01-2024 07:10 - edited 14-01-2024 07:11
14-01-2024 07:10 - edited 14-01-2024 07:11
Confirm the message is genuine and not a spoof to obtain your MyO2 credentials.
MyO2 should show your latest bill and payment status - try via a web browser to: https://accounts.o2.co.uk/signin
If you still are unsure, contact O2 at around 08:10 this morning on the free call (from any phone) 0800 902 0217 number and get than to look into your account and check for you, @S4 - good luck!