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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 235776 Views
  • 2 replies
  • 2 kudos

Receiving messages

Hi,I've some problems receiving messages that contain codes for websites that require a 2-step authentication process. Could you please resolve the issue ASAP?

CB5 by • Level 1: Joiner
  • 305 Views
  • 2 replies
  • 0 kudos

My bill

I’m the account holder but my son has the phone and pays the bill. This month he decided to pay his bill a few days early but naively he didn’t know direct debit would still come out so he’s effectively paid for it twice, can he get one of the paymen...

Transfer eSim from old phone to new

I'm collecting a new iPhone tomorrow and want to transfer my O2 eSim from my existing iPhone to the new one. But I'm in the US so can't pop into O2. How do I go about this?

Andilp by • Level 1: Joiner
  • 570 Views
  • 3 replies
  • 0 kudos

Resolved! Pay montly contract end

My 24 month pay monthy contract ends today.I want to end that contract and change to an 02 pay as you go sim bundle £10 monthly.How can I do this please?

tbes by • Level 1: Joiner
  • 262 Views
  • 1 replies
  • 0 kudos

Resolved! Lost sim

Can I have a replacement sim also keep my number

Kae by • Level 1: Joiner
  • 269 Views
  • 1 replies
  • 0 kudos

Over charged

How to contact anyone to discuss being over charged? Recently returned from being abroad, purchased x 3 data bundles at £26 each to then return to an additional x 10 daily charges of £6. What is this charge for if the data bundle was purchased?

Kirstu by • Level 1: Joiner
  • 303 Views
  • 1 replies
  • 0 kudos

Resolved! Query

I have just had a message off O2 saying I have sent a MMS message today.I haven’t sent any messages today.I wouldn’t even know how to send a MMS message.Thankyou

AK1706 by • Level 1: Joiner
  • 487 Views
  • 3 replies
  • 0 kudos
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