Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 27 replies
  • 5 kudos

VOIP over 4G

Hi - I have an unlimited data SIM that provides braodband connection to the home via a router and then wifi. The old landline connection was useless (meant to be FTTC but no better than ADSL) and the 4G connection is giving us on average 30mbps down ...

paving363 by Level 1: Joiner
  • 4 replies
  • 0 kudos

Resolved! Problem paying bill

Hi I am Peter judge and I am having problems paying my o2 bill this month but I can pay on the 17th but me and my partner Sophie Kemp will need our phones to contact our children’s school and I need mine for work so is there any chance that we can ha...

pjudge by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Changing pay day

I've been trying for months to change my day that I pay my bill to the 20th as pay day changed and still they haven't done it but I'm still getting late payment fees and still get cut off and have to borrow to pay to get it back on as anyone got a ph...


Hello could someone give me a ring please 

Fiona02_ by Level 1: Joiner
  • 3 replies
  • 0 kudos

Resolved! Spend cap

I would like to lift a spend cap 

Resolved! Problem with call

Hello, maybe someone help me for two days I can not make outgoing calls all the time connects me with some machine which tells me that I have an unpaid bill of £ 0 which is not true and no one replies to the support, please help

Resolved! Hi I am moving home

Hi 02I am moving home and I need to put my 02 bills on hold until I have moved

Re: Data not working

Thanks for the tag @TheresaV @Felix If you are using an iPhone change your data apn to ""

MI5 by Level 94: Supreme
  • 3 replies
  • 1 kudos

Resolved! My bill

I am getting billed £20 for a phone call that I have not made to some place called Blossom home care in Manchester.

Nicola72 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Signal

O2 signal in Worcestershire is so bad that bad I’m thinking of switching to another network what’s going on o2