Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

paid bill

I have recieved a message saying i have not paid my bill and it also says overdue online but it has been taken from my bank on the 19th.

Resolved! First bill after upgrade

Hello I am just a little bit confused about when my first bill would be I recently paid of my phone contract 2 days ago and just upgraded to a new phone and was just wondering when my first bill would be. Is it the same day as my last one or would I ...

Resolved! Plan to use in Australia

As customer service does not answer phone after 3 hour-long attempts, and before I go to another provider, does anyone know what plan includes calls when in Australia and at what price?

Logging in

Trying to login ,keeps saying when I’ve entered my mobile number , contact number already associated with another user,but I’ve had this number over a year ,o2 have taken payment as well .over this time .

Upgrade

Hi

Charged for old Apple Watch sync

I bought a new apple watch in 2023 and unsynced my old one. They have just started charging me for it again.

Resolved! Cancelling

Good afternoon.I would like to cancel my recent order for a SIM. I am still within the first 14 days and was told i could cancel in that time if i wanted Thank you

Can’t access app

Can’t log in

Resolved! Cancel sims

Hi I have 2 other Sims and want to cancel the Sims please

Resolved! Transferring Phone to O2

I currently use a THREE UK account for my phone but took out a pay monthly O2 as part of my new Virgin package a couple of months ago.I now want to transfer my existing THREE phone number to my O2 subscription.I have a PAC number ready to go. What I ...

O2

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