Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Cancelled within 14 day cooling off period but still charged

When i received the sim i didn't use it at all and when i cancelled over phone i was told that there would be no charges. Checking my bank today i can see that i am charged for the first month, why was i still charged?

Change payment date

Hi there I want to change my payment date to the 28th each month. how do I do that?

Resolved! advisor help wth the xtra billiing

could you please gve me a phone number to speak to advsor

connection problems

I am in Cyprus and have registered on the Cyta Vodaphone network. Depite having a signal, when I make a call to a UK number it just keeps telling my no network connection? I have tried my wifes phone also O2 and she has the same problem. we also have...

My o2 account its not working

Network issues

People have been complaining about them having to call me many times before my number connects. Please has it happened to anyone?

Roaming abroad cost

Going to turkey on 4th October what do i do regarding roaming abroad and cost can't get on chat as its down again been like this all last week

Xbox

Hi it wont let me authorise any payments on my xbox with my phone number

Resolved! Sim locked after inputting incorrect number

Hello, my phone updated over night, I went to unlock my phone this morning and did not realise i entered my lock pin instead of my sim pin, I know have locked my sim and its asking for a PUK code. Can you help with this please?Many thanksSmita

Resolved! lost phone

Hi, i have just returned from France and i lost my phone last night. Can i get the SIM barred and need a new phone

O2

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