Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Roaming

Hi. I was changed from Virgin to O2. I’m on a SIM only contract that has expired and is just rolling month to month. I’m now spending more time in the EU and O2 have sent text saying that if I continue to use this they will make charges. I’ve got unl...

Resolved! My phone has been PUK locked and I haven o access to another phone

I made request for a PUK a few times yesterday . O2 are sending messages to my phone that is PUK locked . I live alone and I have specific health issues How do I get my phone working asap.

I was trying to pay my wifes phone bill but you have added the money to my phone

I was trying to pay my wife's phone bill as our account are on 1 account. They we're due yesterday mine got payed but my wife's didn't and I was trying to pay the £25 for her bill but its been added to my phone account

Resolved! Porting number to O2. Outgoing services OK. No incoming services

Switching from Plusnet (EE) to O2, sim only.The port should have happened on 4th March (yesterday) but started this morning.The phone connects to O2 network, I have mobile data (internet, email, etc.).I can send TXTs and make outgoing phone calls and...

my other phone with O2 - billingme £10 ...again!!!

account (REMOVED)... notice of disconnection

Applied for a SIM only plan last week and still no update. How do I know what's going on?

I got an automated email literally 7 days ago saying my application would receive a response within 24 hours. I haven't heard anything since. There's no way for me to get in touch with a human at O2 as Sales can't help me and the chatbot is completel...

missing phone data from my o2 account

have 2 phones registered on my o2 account but neither are showing when i login to my account?

VAT bill

Hi there, I need a VAT statement for my bill that’s just been paid? For February

Resolved! Disney +

Please cancel my subscription to Disney+ with immediate effect.

Can’t login to my account

I’ve been with O2 ever since they transferred my virgin media account to O2. I created an account with them around that time and even have a monthly contract with O2. I’ve had no problems with getting into my account until I was randomly logged out o...

O2

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