Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 27 replies
  • 5 kudos

Simplicity 12months - change to iPhone....NOT allowed?

HiI recently (1 month ago) switched to the simplicty 12 month tarriff 600mins, unlmtd txt and o2 to o2 £15 pm. Anyway, want to get the new iPhone 4 so thought I'd ring and ask if I get the phone on PAYG can i change my simplicity to the iphone 12 mon...

Anonymous by Not applicable
  • 10 replies
  • 0 kudos

O2 retentions

Be very, very careful when taking out a retention deal:Ordered a new phone and returned it to O2 the next day by recorded delivery. Was then charged £530.58 a few weeks later, no advice received, just charged. Very sorry, our error this phone has bee...

Anonymous by Not applicable
  • 20 replies
  • 0 kudos

Simplicity for smartphones with Blackberry Curve 8520

I'm looking into getting the 12 month simplicity contract (£15/month with unlimited data) and buying a blackberry curve 8520, and i'm just wondering if the blackberry curve will be able to receive unlimited data? i don't know how they work, whether i...

Anonymous by Not applicable
  • 8 replies
  • 0 kudos

*Urgent* Texting Greece (Corfu) from the UK. Simplicity 10

I'd appreciate any help with the following if possible please.My girlfriend has gone on Holiday to Corfu, she text me this morning at 8am to say she'd arrived. Great I thought! Texting to greece will work.WRONG, I've sent 8 messages today and she's r...

Anonymous by Not applicable
  • 8 replies
  • 0 kudos

O2 simplicity

Hi I have a question about the New simplicity sim could someone tell me Whether the Unlimited texts are too any network and how many Unlimited actually is as i've heard rumours its only 1000 texts , And also i would be topping up £15 a month do i sti...

Anonymous by Not applicable
  • 5 replies
  • 0 kudos

Cancelling simplicity - details required?

I am wanting to cancel my simplicity, however the contract is not in my name. I know most details, however I am wondering if anyone knows which details will be asked when cancelling the simplicity?Thanks

Anonymous by Not applicable
  • 6 replies
  • 0 kudos

Disappointed 'Gold' Customer

I see now the BB Storm II is out on o2 which I have waited for a little while now. So as a customer of o2 (since o2 began - dating back to the old BT Cellnet days) I gave good old o2 a call to see what they could do.Previously I had a 24 month contra...

Anonymous by Not applicable
  • 31 replies
  • 0 kudos


ok, so i've just been to the 'about microsim section' on this sitethen it gets to - buy your iphone 4 from o2 and you will recieve your new microsim..Well, i pre-ordered direct from apple.ive got a 3gs that i want to transfer the contract i have to m...

Anonymous by Not applicable
  • 3 replies
  • 0 kudos

iPhone4 Online Customers upgrade

HiWas wondering if anyone knows how current online customers will be able to upgrade to the iPhone4 on the 24th June? On 24 June, iPhone 4 will be available in O2 shops, as well as Carphone Warehouse, Best Buy, Phones4U and Apple stores.iPhone 4 will...

Anonymous by Not applicable
  • 4 replies
  • 0 kudos