Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Checking Goodwill Allowances

I recently rejoined O2 Pay & Go Go Go (I bought a secondhand iPhone in Nov 2010, but was locked to Three and I only just figured out how to safely jailbreak it - no laughing please!).I was briefly with GiffGaff, however their customer services is app...

Resolved! Simplicity tariff help?

In the Simplicity tariff, do the unlimited texts have to be from o2 to o2 or to any network?

Resolved! New PAC Code

If I use my PAC code today and have a 30-day sim only contract. When will the service terminate with O2?

Resolved! Simplicity to new phone contract

Hi there, as above really, i am over half way thru a 12 month simplicity 600 contract..the dilemna i have is this.....i want a new phone as my iphone 3gs is getting on a bit..ph4u have a good offer on the 4s 16gb. now i also have a problem regarding ...

0845 bolt on

I have been chatting to friend on Vodafone and he was saying they pay a charge £2.50 a month yo be able to use 0845 calls from their minutes.or something like that.come on o2 can't u do something like that. odd be happy to pay for that.I have to make...

New On and On simplicity conditions

I am currently a user of a pay as you go sim on O2 and on the tariff of unlimited o2 texts and calls. I am considering purchasing the iphone 5 and upgrading to the new on and on simplicity as it provides minutes and texts as well as data however I ha...

Resolved! Switching from Pay as you go to pay monthly

Hello, My apologies if there is already a post asking about this, a quick search didnt find one. I am in the process of getting a new phone on pay monthly. Ive been on Pay As you Go for a number of years now. I have purchased the contract through dia...

Resolved! Cannot access Voicemail on PAYG

I have a pay and go phone and I cannot access the voicemail on it. I just get a recorded message asking me to enter the mobile number followed by the #, but it just tells that the number isn't valid. I've checked it and checked it and know it's right...

Resolved! I don't understand the extra charges on my bill

Hi all Apologies in advance for stupid questions! I'm new to Pay Monthly so after 14yrs of topping my mobile up, I'm struggling to get used to the bill. I don't understand why it is £5 more than my agreed contract amount, and I can't see a break down...

Resolved! MMS messages not sending

Hi all Apologies in advance for stupid questions! I'm new to Pay Monthly and am a bit stuck. My phone (Galaxy S3) doesn't appear to be sending my MMS messages. I recall when this was the case with my Pay & Go phone I was sent a text message that aske...

O2

Forum Posts