Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Home wifi network - does it come out of allowance...?

HiSorry to be a bit thick, but I am confused about wifi! I have included in my new package from o2 1g of data and unlimited wifi. So does this mean I can use any Wifi for free? For example, when I am at home, am I better off connecting to mmy home Wi...

Resolved! Getting my deposit back in one go.

How can I get my deposit back into my bank account, opposed to having it credited to me? It's important that I get it back.

Resolved! o2 data allowance not showing

Hi everyone, never posted before. Just within the last month I've got my pay monthly phone. Migrated from o2 Pay & Go to Pay Monthly. Everythings been fine, it's just that when I log onto myo2 it will show me my text allowance, my remaining call time...

Resolved! I toped up £15 and didn't get my calls?

today i toped up £15 and i used the credits for the facebook game 'texas holdem poker' for more chips, i toped up about 2hrs ago and i still havn't got my free txts, i also toped up on the 4/10/2012 and then i toped up today 18/12/2012 and its still ...

Resolved! voicemail

how do you change the number of rings before voicemail is activated?

RPI inflation rate in novemeber was 3% not 3.2%

Since the RPI was actually 3% in November and not 3.2% like O2 have reported it to be does that mean I can cancel my contract since the rise in my contract is not inline with inflation like O2 said. http://www.bbc.co.uk/news/business-20766392 Also co...

Resolved! Data Usage

Hi all, I'd just like to register my anger at O2 charging me for data usage. I have set a mobile data usage limit on my own personal phone of less than 10mb (I have 500MB free data on my allowance). I also rarely connect to the internet for anything ...

Resolved! LEAVING UK - END CONTRACT HELP !

I'm due to leave the UK early next year (approx 9th Jan) my parents live out in southern Spain & I'm interviewing for a job in the area in which they live. Even if i dont get the job, im looking at staying with them until at least May.My current o2 c...

Resolved! Cooloing off period, what does it really mean?

When I contacted O2 to give notice to cancel, I was offered a new deal (to keep me) and was told that I had nothing to worry about as I had a cooling off period of 7 days to return the phone if I was not happy owe nothing, but on looking at the terms...

Upgrade gone horribly wrong

So two sundays agao i attempted to order an iphone 5 from O2. Now there are cheaper deals out there but quite frankly I've been with O2 for years now and have found their customer service to be great, until now. Due to a miscommunication between myse...

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