Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

changing bank account details

hello . does any one know if its possible to change the bank account that my bill comes out of ?? at the moment i pay the misses every month . and it goes out of her bank .. but i want it to go out of mine ??? can any one help ??

Resolved! Retrieving numbers from data usage details?

Hey guys, Got a bit of a issue going on. I got given a phone number by someone a little while ago, and it's a pretty important contact for me. But I had my phone stolen last night so I've lost their number. I've been through my bill and everything el...

Resolved! Download

I am a pay monthly customer and hope someone can answer the following question for me. I think my contract allows unlimited downloads but is this only on wi-fi? If I use iPlayer in my car and its using 3G do I incur additional charges?

Resolved! Internet and calls at the same time

Hi, Will I be able to use Internet at the same time when I am on a call with someone ? I believe, GSM technology allows phone call and Internet simultaneously. While I was using Three mobile, I was able to use that. But now, with O2, I am not. Is it ...

Resolved! Recieved Bill after 3 Days

Hi all, Me and my partner both took out new contracts with o2 over the weekend on iphone 5's Today we've both had an Email come through saying our bill's are ready. She had her phone on Friday and i had mine on Saturday.. Surely we should be recievin...

Need to swap o2 contract number from ordinary sim to micro sim

This morning I received a Sony Xperia T on o2 Pay and Go with a micro sim, I already have an o2 contract phone and I want the contract phone number (on ordinary sim) in my Xperia T. Before I bought this Xperia T with a micro sim, I chatted online to ...

Resolved! Last bill date?

This might seem like something of an obvious question, however I've not been able to find the answer. I'm coming up to the end of my contract (actually, I believe it's passed). On MyO2, it says: Contract renewal date - 25th December 2012 as well as N...

Resolved! Switch from payg to monthly - account issue

I have changed from Pay as you go to contract but not been online to see the bill. I did have a pay as you go account, but do not remember when buying my phone mentioning an 02 account other than keeping my number. I have tried linking before writing...

Resolved! Sending MMS to another countries

Hello,I can`t find anywhere whats the price of the MMS to another coutries. Currently I on the Pay & Go text and web tariff (Anytime text to UK mobiles and Internet in UK. Top up £10 - 14 to get 300 UK texts and 500MB UK Internet. Top up £15 - £29 to...

Resolved! Upgrade nightmare

Hi I'm having a nightmare with my upgrade at the minute which now has me put on an 18 month contract that I do not want nor asked for!I have contacted the live chat team 3 times, first and second times I was assured the problem was sorted, third time...

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