Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 239613 Views
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Resolved! Change Data Package to Blackberry

Hi - I upgraded from my Blackberry 9780 to a Nokia Lumia 820 in November and have really struggled to get on with the Lumia. It's got to the point where I need to make a serious decision and the thought of another 22 months of the Nokia isn't great! ...

Anonymous by Not applicable
  • 3106 Views
  • 7 replies
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Resolved! Less Texts

I'm a new customer to O2 and signed up to a 100mins/unlimited texts/500mb data tariff. I've just logged in to my account to check my first bill (albeit that O2 are expecting me to pay for my tariff a month in advance!!!)...but when I check my tariff ...

Anonymous by Not applicable
  • 2204 Views
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How long for new phone to connect to network?

I bought a new Samsung Galaxy Ace today, inserted the O2 sim (new contract) at 4pm and as yet have not received any service texts in order for the phone to actually work. My husband bought the same phone yesterday and received the service texts almos...

Anonymous by Not applicable
  • 22890 Views
  • 12 replies
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Resolved! Order page error, payment gone through !

On Saturday night I ordered the Nokia Lumia 610 handset on pay + go for £99.99. I got an errror msg saying their was problem completing the order and that I should try again. On Sunday morning I made another three attempts and got the same msg each t...

Anonymous by Not applicable
  • 1901 Views
  • 2 replies
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Resolved! Monthly Rental

My O2 monthly contract is £15.50 per month, my Ist month's charge = £17.05 my second = £18.94, I have not exceeded my limit, what's going on?

Anonymous by Not applicable
  • 2054 Views
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Resolved! Grounds to cancel contract?

I took out a 24 month contract with O2 in April 2012 and have since moved to Canada at short notice. I know I can't cancel my contract - fine. I figured I would just remove the data bolt-on saving me £10/month (I use WiFi here all the time anyway), l...

Anonymous by Not applicable
  • 2209 Views
  • 4 replies
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New Web Site Broken

I see there's a new look to the O2 website. It's even more broken than it was before. I have both my own and my wife's phone accounts with O2. Both are known to my online account - I click on Link my O2 accounts, it lists both of them. I click to Vie...

Anonymous by Not applicable
  • 1431 Views
  • 5 replies
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Resolved! Advent Calendar Moments

Hi, I've been trying for the last 6 days to just see one of these 'rewards' but every time I go to it, it says that it's expired... Is there only certain times its available? If so does anyone know what times?Thanks!

Anonymous by Not applicable
  • 4548 Views
  • 16 replies
  • 0 kudos