Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 273056 Views
  • 2 replies
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Resolved! When and how to cancel my O2 Pay Monthly Contract

I am wondering when and how to cancel my O2 contract. How do I give my thirty day notice to cancel my contract, and then how do I actually cancel my contract? Also, how do I find out the end-date of my contract? Thanks to anyone who can answer these ...

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Anonymous by Not applicable
  • 358468 Views
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Resolved! Transferring number to replacement sim card

Hi everyone. Few weeks ago I lost my phone. I went to o2 store for replacement sim card. They gave me and told me that I need to activate it by myself, so when I came back home I went online and asked one of o2 staff to activate it. He said it will b...

Anonymous by Not applicable
  • 6249 Views
  • 13 replies
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Resolved! What happens to my balance on Pay As You Go when moving to Contract

Hi, I recently got a new Blackberry and I am currently on Text and Web Pay As You Go at the moment (top up £15 a month) - I would find it cheaper to move to Simplicity (500 texts, 100 mins & 100MB web for £13.50 a month) However, I still have £29.50 ...

Anonymous by Not applicable
  • 1847 Views
  • 3 replies
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Resolved! Upgrade online v's in store?

Hi there, I wonder if anyone could help or throw a link in my direction please? (I've had a hunt around - and used the search function - but couldn't find anything. I might just be being dim though!) Can anyone tell me if I upgrade in store the tarif...

Anonymous by Not applicable
  • 12122 Views
  • 7 replies
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Resolved! Order cancelled?

I have a contract with o2 already and recently ordered another on my account for my wife, the order was successful and I received an email to say it had been placed and the email contained the new mobile number. I just tracked the order and it says i...

Anonymous by Not applicable
  • 1847 Views
  • 1 replies
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Resolved! Code for new sim?

I applied on the website to swap a big sim to the micro sim. Put in my number as requested and still awaiting for a code over one hour later. When O2 send me the code does it come to my email address or my new sim. My old sim does not work anymore si...

Anonymous by Not applicable
  • 1341 Views
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Resolved! What does 'phone cost' mean under tariff?

I'm browsing tariffs trying to work out what phones I'll have the option of when I come to upgrade, but am finding the site a little confusing. Where it says 'phone cost' on the list of tarriffs, I had assumed that this was the value of phone you cou...

Anonymous by Not applicable
  • 2992 Views
  • 3 replies
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Resolved! Pay and Go infrequent user

Hi, I have use of a company mobile much of the time so I dont use my personal phone often. I have switched it on yesterday after returning from an assignment and get "SIM card registration failed". I have no doubt this is because I have not made a ca...

Anonymous by Not applicable
  • 1800 Views
  • 3 replies
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Resolved! payg go go - topped up by 10th, no free texts or calls yet...

Some state go go go is just the renamed basic payg service but with your 10 pound from your first month now immediately reduced to 0, instead of being kept along with your free txt and call allowance. Not that competitive of O2 (if you are on a basic...

Anonymous by Not applicable
  • 1449 Views
  • 1 replies
  • 0 kudos