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Terminating a mobile phone contract

Anonymous
Not applicable

Hey Guys!! slight_smile 

I was just wondering if I terminated my contract would I have to give the mobile phone back to o2? And would it be the cost of my Tariff x Months left? Do I need to pay the 'Bolt Ons' for the remaing months as well??

 

Many thanks!! slight_smile

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perksie
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The phone is yours.

 

Cancel the bolt ons.

 

Pay the balance by months left X amount per month.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

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perksie
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The phone is yours.

 

Cancel the bolt ons.

 

Pay the balance by months left X amount per month.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 2 of 19
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Anonymous
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Thank you so much for your help!! Much appreciated!! slight_smile

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perksie
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You're welcome. slight_smile

 

Ask for a PAC if you're moving to another supplier and want to keep the number.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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Anonymous
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I want to stay with o2 just need a different phone this phone is rubbish for battery life and being a 20 year old I need a good battery life because of all the time I'm listening to music when I'm out and about, but thank you for that bit of info will keep it in mind in case I find a better deal on a different network slight_smile 

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perksie
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You could buy a new phone sim free and use it to carry on with your contract, then switch to Simplicity when it's finished.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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Anonymous
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Didn't think about doing that, I'm so blonde at times haha it will be cheaper then paying out the contract as well haha thank you for that, so I could sell the phone I have now and use the money to buy a new one couldn't I? slight_smile 

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MI5
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That would be your cheapest option I would guess...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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perksie
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Yes that's right, O2 don't care what phone you use, the contract belongs to your sim card.

 

Let us know how you get on and which phone you go for. slight_smile

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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jonsie
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