Solved: How Long Does Online Top Up Take To Come Through?

Anonymous · ‎08-05-2013

Hi. I tried to top up my phone online today. About 15 mins ago. Just wondering whether it either didnt work or takes a while to come through. Because I checked balance online and on my mobile. Anyone know whats going on?

MI5 · ‎08-05-2013

Sounds like it may have failed. Perhaps best to call 4445 to check.....?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎08-05-2013

It's usually immediate - Did you top up the correct number? Did you get a confirmation text ?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎08-05-2013

No didnt get conformation and pretty much certain it was correct no.

MI5 · ‎08-05-2013

Sounds like it may have failed. Perhaps best to call 4445 to check.....?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎08-05-2013

Should happen straight away

O2

How Long Does Online Top Up Take To Come Through?

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