cancel
Showing results for 
Search instead for 
Did you mean: 

How Long Does Online Top Up Take To Come Through?

Anonymous
Not applicable

Hi. I tried to top up my phone online today. About 15 mins ago. Just wondering whether it either didnt work or takes a while to come through. Because I checked balance online and on my mobile. Anyone know whats going on?

Message 1 of 5
5,174 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 144075 Posts
  • 634 Topics
  • 27591 Solutions
Registered:
Sounds like it may have failed. Perhaps best to call 4445 to check.....?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 4 of 5
5,163 Views
4 REPLIES 4

MI5
Level 94: Supreme
  • 144075 Posts
  • 634 Topics
  • 27591 Solutions
Registered:
It's usually immediate - Did you top up the correct number? Did you get a confirmation text ?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 5
5,172 Views

Anonymous
Not applicable

No didnt get conformation and pretty much certain it was correct no.

Message 3 of 5
5,167 Views

MI5
Level 94: Supreme
  • 144075 Posts
  • 634 Topics
  • 27591 Solutions
Registered:
Sounds like it may have failed. Perhaps best to call 4445 to check.....?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 5
5,164 Views

Anonymous
Not applicable

Should happen straight away

Message 5 of 5
5,161 Views