Solved: I am being over charged

Anonymous · ‎09-05-2013

3 months ago I decided to buy an o2 contract which involved unlimited texts and calls with 1gb of data each month.. For the last 2 month I have been over charged by £10+ with no reasoning even when I look online there is nothing that says why they have overcharged me! Help...

Bambino · ‎09-05-2013

You can call Customer Services for free on 202 from your mobile. Hopefully they will be able to sort this out for you.

I DO NOT WORK FOR O2

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MI5 · ‎09-05-2013

If there is nothing showing in your bill breakdown in "My O2" give CS a call on 202 (it's a free call).

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

adamtemp64 · ‎09-05-2013

in myo2 when you look at the bill there should be an option to see a detailed break down .

Or ring o2 202 (free) and ask what the charges are for.

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Bambino · ‎09-05-2013

You can call Customer Services for free on 202 from your mobile. Hopefully they will be able to sort this out for you.

I DO NOT WORK FOR O2

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